19 Feb 2019by Chris Weir

#31 – Sales is Transactional – Service is Relational

There is a significant difference between sales and services.  It takes two very different strategies and thought processes.  Sales is a short-term process.  Our goal is very simple, turn the pro [...]

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03 Dec 2018by Chris Weir

Negativity Creates Negativity

If you allow negativity to invade, you will create a vicious cycle of spawned negativity.  This could manifest in poor customer service or employee relations, and it can also appear in our personal [...]

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